faq-sharvyn

Orders & Shipping

When will my order arrive?

Orders are dispatched within two business days. Delivery times are shown at checkout based on your location.

Do you ship internationally?

Yes. We ship worldwide, with complimentary shipping on qualifying orders. Any duties are calculated at checkout.

Can I change or cancel my order?

Write to us within a few hours of ordering and we will do everything we can before it leaves us.

What is your returns policy?

Unworn pieces may be returned within 14 days of delivery, in their original condition with tags attached.

How do I start a return?

Write to care@sharvyn.com with your order number and we will guide you through it personally.

Are exchanges possible?

Yes. Tell us the size or piece you would prefer and we will arrange it, subject to availability.

How should I care for my pieces?

Each garment carries its own care instructions. As a rule, we favour cool washes, gentle cycles, and laying flat to dry.

How do your pieces fit?

True to size with a considered ease. When in doubt, our size guide has full measurements.

Will sold-out pieces return?

Some do. Write to us and we will tell you honestly whether a restock is planned.